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Dr. Jeffrey C. Connor, Senior Advisor


Dr. Connor has provided organizational and individual consultation for senior leaders in a variety of organizations. Most recently his work has been with the US Intelligence Community for whom he has written a number of internal case studies and helped design and deliver executive education. He has also worked with federal law enforcement and the US military. He has delivered programs on leadership in over twenty countries for a wide range of USG and foreign national participants. He consults on organizational structure and strategy, on culture and change, and has provided in-depth assessments and executive consultation for individuals developing as a leader. Dr. Connor has written extensively on leadership and organizations.


For twenty years Dr. Connor was the CEO of a large professional service organization and, for over twenty-five years, he was a Lecturer on Organizational Behavior at the Harvard Medical School where he co-facilitated a seminar on leadership for chief residents in psychiatry. He has previously been on the faculty of the Graduate School of Education at Harvard University where he co-taught a seminar on Organizational Diagnosis.


Dr. Connor has published papers on upward feedback, stress, mentors, dealing with difficult personalities, teams, and on breaking bad news and managing terminations. He wrote, It wasn’t about race. Or was it?, relating to an organizational conflict focusing on race and gender (published in the Harvard Business Review) and a case study, with Harvard Business School professor Scott Snook, on the death of a five year old at Boston’s Children’s Hospital (published by Harvard Business School). Dr. Connor co-wrote (also with Scott Snook) “The Price of Progress: Structurally Induced Inaction” published in Organization at the Limit  (2005), analyzing NASA’s organizational issues related to the Columbia Shuttle disaster. He wrote cases on a tragic failure by the DC Fire and EMS system and on a missionary plane shot down in Peru. He also wrote “Operación Jaque,” a case study on the team responsible for the bold design and execution of the July 2008 hostage rescue in Colombia. He has written several other cases that are extensively used within the intelligence community. He has recently developed multimedia, on-line leadership teaching materials for the US military’s explosive ordinance community.

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